Privacy policy

Last updated: August 28, 2026

This Privacy Policy describes how Junaid JJ (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from junaidjj.com (the "Site") or otherwise communicate with us.

1. Information We Collect

We collect personal information depending on how you interact with our Site:

  • Customer Account & Contact Information: Name, billing address, shipping address, email address, and phone number (collected when you place a retail order or register a wholesale/B2B account).

  • Wholesale & Business Information: Company name, national tax/NTN numbers (if applicable), and bulk order inquiry specifications.

  • Transaction Details: Details regarding products purchased, payment methods used, and communication history with our sales or support team.

  • Device & Usage Data: IP address, browser type, device information, and browsing behavior on our site gathered via cookies and tracking pixels to improve store performance and conversion rates.

2. How We Use Your Information

We use your personal data for the following legitimate business purposes:

  • Order Fulfillment: To process payments, arrange shipping or cargo delivery, and provide order confirmations and tracking updates for both retail and wholesale orders.

  • Customer Support: To respond to inquiries regarding sizing, bulk quotes, manufacturing lead times, or return requests.

  • Marketing & Communications: To send promotional updates, new collection announcements, or wholesale discount alerts (you can opt out at any time).

  • Security & Fraud Prevention: To screen orders for potential risk, fraud, or unauthorized bulk purchases.

3. Sharing Your Information

We share your personal information with third-party service providers to help us run our business and fulfill our contracts with you:

  • E-Commerce Platform: Hosted via Shopify, which manages our store infrastructure and database.

  • Shipping & Logistics Partners: Courier companies, freight forwarders, and cargo services (e.g., TCS, Daewoo Cargo) to deliver your retail and wholesale packages.

  • Payment Processors: Secure payment gateways to process credit cards, bank transfers, or digital wallets safely.

  • Legal Compliance: When required by law, subpoena, or to protect our legal rights as a manufacturer and merchant.

4. Data Retention

When you place an order or register an account through the Site, we will retain your personal information for our records unless and until you ask us to erase this information. For wholesale clients, transaction and billing data may be kept longer to comply with local tax and accounting regulations.

5. Your Rights

Depending on your location, you may have rights to access, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us using the details below.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our manufacturing and operational practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@junaidjj.com or by mail using the details provided below: